Insights

Discover the stories behind innovation. Explore our blog to immerse yourself in the world of the latest technological trends, expert tips, and inspiring experiences.

Level-up on the user experience for Atlassian administrators

19 January 2026

Level-up on the user experience for Atlassian administrators

It is estimated that there are more than 300,000 administrators of Atlassian environments in the world. At least! The least Atlassian can do is make our lifes a bit easier when it comes to administ...

Complete guide to privacy and permissions in Atlassian Rovo: data and agent security

12 January 2026

Complete guide to privacy and permissions in Atlassian Rovo: data and agent security

Is it safe using Rovo? Can Rovo access confidential data in my organization? Can Rovo expose my team’s data to other Atlassian users? How can I limit what information Rovo accesses? Are my data as...

Differences between CSM and JSM

08 January 2026

Differences between CSM and JSM

For years, Jira Service Management (JSM) has been the star tool for IT teams, operations, and internal support. But the market evolved, and organizations began using JSM to serve their external cus...

Ferrovial improves heavy construction efficiency with ConnectedWorks

26 December 2025

Ferrovial improves heavy construction efficiency with ConnectedWorks

"With ConnectedWorks, you just have to open the platform to see if a team has more trucks than necessary, if the average speed on a section is unusually low, or if there are prolonged wait tim...

How to implement Jira Service Management Journeys

22 December 2025

How to implement Jira Service Management Journeys

Today, the complexity of some activities within organizations requires the support of several teams to complete processes from start to finish. However, each area may have its own subprocesses and...

How to use Rovo in Confluence: Guide to creating content with AI

15 December 2025

How to use Rovo in Confluence: Guide to creating content with AI

Sometimes, creating content in Confluence can be a bit complicated because it requires having a clear idea of what you want to create or what information you want to display. Thanks to Rovo, we can...

Enhance your teams' user experience with Custom Onboarding for Atlassian Jira Cloud

09 December 2025

Enhance your teams' user experience with Custom Onboarding for Atlassian Jira Cloud

In the Atlassian ecosystem, agility and customization are key. And when it comes to welcoming new team members to our Jira instance, the initial experience should be as smooth and simple as possibl...

White Mirror 2025: the blank mirror reflecting what is yet to come

24 November 2025

White Mirror 2025: the blank mirror reflecting what is yet to come

The White Mirror community kicks off today! This is how we began the first edition of this event. An event that, as our president Jose Luis Vallejo emphasized, is inspired by the well-known series...

Rovo: your best project management helper

24 November 2025

Rovo: your best project management helper

Most of you already know Rovo, you might have even tried it, and you are surely already building your own agents. But if you still haven’t found out how it can help you... here are some hints to ma...